Warranty policy at KTOM:

- Warranty period: 03 months (from date of purchase) for all KTOM products purchased at the shop or its agents nationwide.

- Conditions: warranty for products with manufacturer defects, no warranty due to damage during customer use.

- Process: contact 090435 8788 to report the error to the staff in charge. After that, please send defective products to the following warranty address:

• Recipient's name: Ms. Thuy (KTOM shop)
• Phone number : 090435 8788
• Address: No. 2 Alley 47 Doi Can Street, Ba Dinh Ward, Hanoi City.